Mad in Connecticut

I recently went out of town for my job to Connecticut. Some times I am worried about the placed that we lodge at. What worries me is that I never know where we are going to stay when we go out of town. The last place I stayed had the shower heads shot me in my chest. If I was one of the people from the lollypop gilled it would have been perfect. So, I had my suspicions where I would be staying. When I found out that we where staying at the Hyatt Regency I thought that this would be great. Comfy beds, nice pool, and cable TV. What I really was looking forward to is getting the Internet to check my E-mails and keep in touch with all of my friends and family. What I did not expect was to pay for the Internet. I was geared up to get online after a twelve hour drive in a van and get some stuff done. I went in the room opened up my laptop and sat down at this lovely marble desk and went to go online. I checked for a connection it goes straight to T-Moblie’s Hotspot. I said “ That’s okay.” I noticed a ethernet cable on the top of the desk and so I preceded to plug it in to my computer. Nothing. That is when I started to become a little irritated. I did some looking around and noticed that the modem was unplugged and so I plugged it in. Still nothing. I saw a book that had all of the services for the hotel. I seen a number to call about any issues that I would be having with receiving internet service. So, I called the number and spoke on the phone with this the gentleman for fifty minutes. He said that there was something wrong with my computer because I could not receive any service. I called down to the front desk to find out if they could help find a solution to this problem that I was having. Then he told me to receive any internet service that you would have to pay $9.95 for 24 hours of service. When I heard that I was extremely disappointed. I am at the highest end of the Hyatt chain and I can not get free internet service. I would think that a hotel with there status you would be able to receive such benefits as this. I just recently stayed at the Hyatt Place in Cincinnati and all I had to do you type in the code off of my room key and I was hooked in. This is just an example of how stingy company’s have become with there resources to provide the benefits that there customers expect for an enjoyable experience. It was not so much that I had to pay for WiFi, but it was the fact that I would have had to pay for wired service. I could only get service to 24 hours I was there for two days. What if I was there for a week? I would be paying 9.95 each day. What a load of junk. Maybe, we or I have become spoiled. I don’t think so. I can go to Burger King and get a happy meal and get free WiFi, but I can’t in my hotel. Something sounds a little sketchy.